![FA logo transparent.png]](https://aviex.goflexair.com/hs-fs/hubfs/FA%20logo%20transparent.png?height=40&name=FA%20logo%20transparent.png){kind=small}
Flex Air: Standard Operating Procedures
Frequently asked questions aboutFlex Air operating procedures. https://goflexair.com/sop
- Where can I find the Flex Air Standard Operating Procedures?
- How should complaints be filed within Flex Air?
- What training tracks and programs are offered at Flex Air?
- What are the general policies and procedures for flight operations at Flex Air?
- What is the purpose of the Standard Operating Procedures document?
- What are the policies regarding student solos?
- What are the emergency operations procedures at Flex Air?
- What are the policies regarding hangars and simulator use?
- What is the procedure for fueling off-site and handling FBO fees?
- How is fueling handled at Flex Air?
- How is Flex Air's organizational structure designed?
- What does the Aircraft Rental Agreement entail?
- What is the Commitment to Training policy at Flex Air?
- What is the process for scheduling and the use of Flight Schedule Pro?
- What is Flex Air's safety policy?
- How is fleet maintenance managed at Flex Air?
- What is the dress code for flight operations?
- What is the mission and culture of Flex Air?
- How is billing and account management handled at Flex Air?
- What restrictions and limitations are in place for flight operations?
Scheduling
Billing and Payment
Cancellation and Refunds
- What does signing a Commitment to Training entail?
- What charges are incurred for scheduling and not flying?
- How are account balances managed?
- What charges apply for exceeding a scheduled flight block?
- What are the conditions for students using financing or participating in the Department of Defense Skillbridge program?
- What are the availability requirements for part-time and full-time students?
- What are the charges for cancelling on an instructor?
- What is the charge for failing to check in a flight after use?
- What are the deposit requirements for students?
- What are the implications of moving or cancelling the start date?
- What happens upon disenrollment?
- What happens if a student is not prepared for a lesson?
- What are the various fees mentioned in my Flight Training Agreement?
- What happens if a student violates the Commitment to Training?
- What are the consequences for no shows for an instructor?